Novenber 21, 2002 Meeting Flier

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THIS MONTH AT ASQ SECTION 1509

Topic

Topic: "Building a High Performance Spirited Team using the Team Spirit Methodology"

The Team Spirit Spiral: A model for facilitating spirited, high performing teams:

In the Team Spirit Certification you will learn to facilitate extraordinary teams within five essential, interrelated phases: Initiating, Visioning, Claiming, Celebrating, and Letting Go, and a sixth integrating phase, Service. In the Team Spirit Certification you will become competent to assist teams in their discovery of the significance of these phases, directly connecting with each of them through a moving, experiential process.

	In phase one, Initiating, You will facilitate teams to enhance their capacity to develop reinforcing and trusting relationships.
	In phase two, Visioning, You will empower teams to powerfully create their future.
	In phase three, Claiming, You will support teams to clarify goals and roles and to take responsibility to achieve those goals.
	In phase four, Celebrating, You will facilitate teams to fully acknowledge and celebrate their work together.
	In phase five, Letting Go, You will help teams to communicate with authenticity and forthrightness, especially when confronted with disappointments, frustrations, or conflicts.
	In the sixth integrating phase, Service, You will assist teams to fully contribute to colleagues and customers.

Speaker

Ms. Cathi Balboa, Managing Partner, Intuitive Information Inc.

Cathi Balboa has diverse business and consulting experience with over 20 years experience in process engineering, documentation development, information management, sales, application development, strategic planning, & team building.

Over the past 18 months, Ms. Balboa has been the lead consultant on organization integration and business process issues for a merger and acquisition involving over 800 employees in 13 Asian countries.

Cathi launched and led a Documentation Services & Information Management organization that was a multi-site virtual team of tech writers, process engineers, and web developers supporting a 7000-person global telecommunications division.

She has led cross-organizational and inter-company teams to investigate and recommend process and organizational changes for service delivery, provisioning, vendor management, operations, client relationship management, and outsourcing.

Cathi co-designed and led an innovative, holistic Organizational Spirit approach for a European organization of over 300 employees who were undergoing corporate realignment, curbing a pattern of high attrition, creating a new identity as well as implementing core business processes in a stretch timeframe.

Ms. Balboa's speaking engagements and workshops include the World Innovation & Strategy Conference (WISC) in Sydney, Australia; the Team Spirit Conference; the Center for the Study of Work Teams' Strategies & Skills Conference; the ASQ Human Development and Leadership Conference; and the Society for Technical Communication International Conference.

Cathi has an M.S. in Technical Writing & Communications from Rensselaer Polytechnic Institute. The Expanded Learning Institute has certified her as a Team Spirit Center Leader; and she is an ASQ Certified Quality Manager and a member of the Society for Technical Communication (STC).

Visit Intuitive Information Inc. Website at: http://www.intuitive-info.net/

Location

Lee's Lakeside Restaurant, 431 E. Central Blvd., Orlando, FL 32801

Map to Lee's Lakeside Phone 407-841-1565

Website: http://www.leeslakeside.com

Dates & Times

Thursday, November 21, 2002 at 6:30 PM

6:30 p.m. Networking; 7:00 p.m. Dinner; 8:00 p.m. Speakers

Cost

$15.00 - Members and Guests of Members

$20.00 Non-Members

$7.50 - Students, Retired and Unemployed Members