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CURRENT PAGE  NEXT MEETING

THIS MONTH AT ASQ SECTION 1509

Topic Framework for Aligning Strategic Goals with Operational Activities and Initiatives using Balanced Scorecard and Six Sigma
Speaker
Paul Rein
Principal, The North Highland Company

Topic Overview

Mr. Paul Rein of The North Highland Company will discuss a Framework for Aligning Strategic Goals with Operational Activities and Initiatives using Balanced Scorecard and Six Sigma.  His presentation will focus on best practices for business performance measurements, as well as how to link the tools used by both Corporate (Balanced Scorecard) and Operations (Dashboards).

Biographical Summary

Paul Rein is a Principal with The North Highland Company, a management and technology consulting company delivering strategic and tactical business solutions to Fortune 1000 clients and government agencies.  He has 19 years of industry and consulting experience in various industries including healthcare, telecommunications, hospitality, non-profit, and transportation.  As a North Highland consultant, Paul has led various process improvement, cost reduction, and revenue capture initiatives.  He has been a key player in developing North Highland's framework for linking Performance Management and Six Sigma to the Balanced Scorecard.  He is currently applying this framework at American Healthways and Spheris in Nashville, TN.   Prior to North Highland, Paul held multiple positions throughout BellSouth's Finance organization before leading their Information Technology Performance Management group.  Paul received his BA in Accounting and Operations Research & Information Systems from Eastern Michigan University, and his MBA in Decision Sciences from Georgia State University.

Location Lee's Lakeside Restaurant, 431 E. Central Blvd., Orlando, FL 32801

Lee's Lakeside Phone 407-841-1565

Dates & Times Thursday, May 27, 2004 at 6:30 PM

6:30 p.m. Networking; 7:00 p.m. Dinner; 8:00 p.m. Speakers

Cost $15.00 - Members and Guests of Members

$20.00 Non-Members

$7.50 - Students, Retired and Unemployed Members

Meal

Buffet Style for 2 Entees, Tea, Coffee, Iced Tea, Salads, and Dessert

Dress Business Casual
RSVP Instructions To register, please call the new RSVP number at:

(407) 302-2735, Extension 20

Please RSVP by May 25, 2004

Directions

See Map provided by Maps.com at http://www.maps.com/


smp_tq02.eps (116940 bytes)

 

ASQ Section 1509
P.O. Box 952037
Lake Mary, FL 32795-2037

If you have any questions please contact:

Section Chair:  Richard.L.Matthews

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