Plan on attending the pre-meeting clinic on QFD as strategic planning tool.

“QFD Concepts for Strategic Project Selection”

 Planning processes often generate a large number of projects, resulting in a challenge for organizations to prioritize and select from all the options.  
he Orange County Clerk of Courts introduced concepts and tools from Quality Function Deployment to their Strategic Planning Process to understand
the relationship of proposed projects to strategic objectives, and to build consensus in the management team on priorities and selection criteria.  
This presentation will include a short history of how the concepts were introduced, the spreadsheet tool that was utilized, and the process.

Kathryn Farynowski, P.E.

Director of Strategy and Business Development Division

Orange County Clerk of Courts

Kathryn began her career with Whirlpool, Corp., moving through increasingly responsible positions in Manufacturing, Information Systems and Supply Chain. 
She reached the position of Director of Logistics for North American Cooking Products.  In 1995 she moved to Haworth, Inc, a $1.5 billion manufacturer
of office furniture, and was Vice President, Global Order Fulfillment, with responsibility for Customer Service, Transportation, Distribution Operations and Quality
Management. At MasterBrand Cabinets, a $2.5 billion manufacturer of kitchen and bath products and a division of Fortune Brands, she was Vice President of
Global Supply Chain.   In that position she was responsible for Purchasing, Materials Management, and Logistics, and led development of a global supply strategy. 
Kathryn holds degrees from Ohio University and the University of Toledo, and is a Registered Professional Engineer.

QFD Clinic Presentation

Orange County Clerk of Courts - Winning the Sterling Award

“Sharing Our Sterling Journey:  Our Results and What We Learned”

Presented by:

Alphonso Jefferson, Jr.

Administrator – Support Services Department

Orange County Clerk of Courts

Orange County Clerk of Courts was proud to be a recipient of the 2008 Governor’s Sterling Award.  The Sterling Award is presented to organizations that have
successfully met the Governor’s Sterling Council Criteria for Performance Excellence, a framework that closely mirrors that of the national Baldrige model.   
Orange County Clerk of Courts is a constitutional office of the state of Florida with the Clerk, The Honorable Lydia Gardner, serving as an elected official in the
Ninth Judicial Circuit.  With a workforce of more than 600 deputy clerks, the Clerk’s services include court support, case maintenance, data reporting, customer
assistance and collection and disbursement of court fines and fees.  For OCCC, going after the Sterling Award was a multi-year commitment. 

Our presenter, Alphonso Jefferson, will share their journey along with some of the results, outcomes, and the learnings that the organization has gained from this initiative.

Dinner

Alphonso Jefferson, Jr.

Administrator, Support Services Department

Orange County Clerk of Courts

Alphonso has worked with the Orange County Clerk of Courts over 5 years, and has over 15 years of experience in the areas financial management, strategy
and business process, and human resources.  Throughout the years, he has had the opportunity to interface and work with various elected officials, senior staff,
management, citizens and community leaders.  He is a key member of the Orange County Clerk of Courts’ leadership team providing leadership and direction
to the Financial Services, Human Resources, and Strategy and Business Development Divisions. Reporting directly to the Chief Administrative Officer, Alphonso
manages a budget of $45 million and oversees collection activities for over $200 million annually, which finances, among other areas, state and local initiatives. 
He holds a Bachelor of Science degree in Business Administration and a Masters in Business Administration degree.

Thursday, November 20, 2008   

6:00 Pre-Meeting Clinic,  7 pm Dinner Meeting

Members/Guests Members $20.00* With advance reservations

Non-members/Walk-ins $25.00

Menu: Full dinner buffet

Business  Casual

Please RSVP by Thursday, November 13, 2008 by 9pm via the web form below.

Click here to send your RSVP